Ensure there is a 24VAC Common Wire.
The iDevices Thermostat is only compatible with low voltage, 24 volt systems. High voltage systems are not compatible.
For heat pump systems, make a note as to if the system has an "O" or "B" type reversing valve for later in the installation.
All iDevices products work with both iOS and Android mobile devices.

More on Installation

See all 16 articles

Using Your iDevices Thermostat

The iDevices Thermostat has advanced tuning controls, which allow you to control energy usage by determining when and how long your HVAC system runs.
Features include Preheat/Precool, Span, which controls how long your system will run, Deadband, which allows for a temperature range around the Auto set point.

More on Using Your iDevices Thermostat

Thermostat Wire Adapter

The Thermostat Wire Adapter allows you to add a 24VAC Common wire to a system that doesn’t currently have one.
Be sure your HVAC control board has a 24VAC Common terminal.

More on Thermostat Wire Adapter

Problem Solving

Rebooting the device can quickly resolve many issues.
Unplugging and re-plugging Thermostat to its mounting plate will reboot the device.
Be sure to turn on iCloud Keychain to avoid any HomeKit errors.

More on Problem Solving

See all 11 articles

Before You Buy

Thermostat requires a 24VAC Common wire. If you do you not have a "C" wire, we do offer an adapter.
iDevices products require a 2.4 GHz home Wi-Fi® network.
The iDevices Connected app requires an iPhone, iPad, or iPod touch with iOS 10 or later or an Android device running 4.3+ with Bluetooth® technology.

More on Before You Buy

The iDevices
Connected App

  • Setting Up Your Product
  • Platforms and Voice Assistants
  • Advanced App Features
Learn More

Returns and Warranty Info

If a product purchased from our online store does not meet your expectations, you may contact us to facilitate a return for refund within 30 days of purchase.
iDevices offers a 2-year limited warranty on any in-wall product, covering manufacturing defects.
iDevices offers a 1-year limited warranty on any plug & play product, covering manufacturing defects.

More on Returns and Warranty Info