Ensure there is a 24VAC Common Wire.
The iDevices Thermostat is only compatible with low voltage, 24 volt systems. High voltage systems are not compatible.
For heat pump systems, make a note as to if the system has an "O" or "B" type reversing valve for later in the installation.
All iDevices products work with both iOS and Android mobile devices.
More on Installation
- Installation Overview
- Thermostat Installation
- Locating the Required 24V Common Wire
- Wiring Configurations
- Thermostat Setup on iOS 9 and 10
- Product Setup on iOS 11 and 12
Using Your iDevices Thermostat
The iDevices Thermostat has advanced tuning controls, which allow you to control energy usage by determining when and how long your HVAC system runs.
Features include Preheat/Precool, Span, which controls how long your system will run, Deadband, which allows for a temperature range around the Auto set point.
More on Using Your iDevices Thermostat
Thermostat Wire Adapter
Rebooting the device can quickly resolve many issues.
Unplugging and re-plugging Thermostat to its mounting plate will reboot the device.
Be sure to turn on iCloud Keychain to avoid any HomeKit errors.
More on Problem Solving
- Resetting Thermostat
- An Unexpected Error Occurred During Setup
- HomeKit Setup Failed
- Accessory isn't Compatible with Router
- Error 77 - iCloud Data Sync In Progress
- No Products Available on iOS
Before You Buy
Thermostat requires a 24VAC Common wire. If you do you not have a "C" wire, we do offer an adapter.
iDevices products require a 2.4 GHz home Wi-Fi® network.
The iDevices Connected app requires an iPhone, iPad, or iPod touch with iOS 9 or later or an Android device running 4.3+ with Bluetooth® technology.
More on Before You Buy
Returns and Warranty Info
If a product purchased from our online store does not meet your expectations, you may contact us to facilitate a return for refund within 30 days of purchase.
iDevices offers a 2-year limited warranty on any in-wall product, covering manufacturing defects.
iDevices offers a 1-year limited warranty on any plug & play product, covering manufacturing defects.