If you plan on using your device with both iOS and Android, it's recommended that Switch be setup first with the iOS device.
All iDevices products work with both iOS and Android mobile devices.
More on Installation
Using Your iDevices Switch
The Switch night light is controlled independently from the Switch.
The accessory that is plugged into the iDevices Switch should not exceed the ratings on the packaging/product (max is 15 amps).
More on Using Your iDevices Switch
Unplugging and re-plugging the device can quickly resolve many issues.
A blinking orange night light indicates a loss of Wi-Fi connection.
Be sure to turn on iCloud Keychain to avoid any HomeKit errors.
More on Problem Solving
- Rebooting Products
- Resetting Switch
- Accessory Isn't Compatible with Router
- Switch HomeKit Setup Failed
- Switch Unexpected Error Occurred
- Switch: Wi-Fi Network Not Found
Before You Buy
The iDevices Connected app requires an iPhone, iPad, or iPod touch with iOS 10 or later or an Android device running 4.3+ with Bluetooth® technology.
iDevices products require a 2.4 GHz home Wi-Fi® network.
More on Before You Buy
Returns and Warranty Info
If a product purchased from our online store does not meet your expectations, you may contact us to facilitate a return for refund within 30 days of purchase.
iDevices offers a 2-year limited warranty on any in-wall product, covering manufacturing defects.
iDevices offers a 1-year limited warranty on any plug & play product, covering manufacturing defects.