- Using Your iDevices Wall Outlet
- Problem Solving
- Before You Buy
- Connected App
- Remote Access Requirements
- Platforms And Voice Assistants
- Returns And Warranty Info
iDevices Outlet should be installed in a circuit with a breaker/fuse rated at no more than 15 Amps.
The total load (both receptacles combined) should not exceed 1800W.
All iDevices products work with both iOS and Android mobile devices.
More on Installation
Using Your iDevices Wall Outlet
The iDevices Wall Outlet is not a Ground Fault Circuit Interrupt (GFCI) or Arc Fault Circuit Interrupt (AFCI) protected outlet.
Whenever possible, use non-metallic faceplates & gang boxes with Wall Outlet, as metal can reduce the Wi-Fi® signal strength.
The 2 receptacles on Wall Outlet are controlled independent of one another.
More on Using Your iDevices Wall Outlet
Rebooting the device can quickly resolve many issues.
A blinking orange LED indicates the product is no longer connected to the Wi-Fi network or internet.
Be sure to turn on iCloud Keychain to avoid any HomeKit errors.
More on Problem Solving
- Rebooting Products
- Resetting Wall Outlet
- Wall Outlet, Couldn't Add Accessory on iOS
- Accessory Isn't Compatible with Router
- Wall Outlet, Wi-Fi Network Not Found
- Changing Wi-Fi Networks
Before You Buy
The iDevices Connected app requires an iPhone, iPad, or iPod touch with iOS 10 or later or an Android device running 4.3+ with Bluetooth® technology.
iDevices products require a 2.4 GHz home Wi-Fi® network.
More on Before You Buy
- Setting Up Your Product
- Platforms and Voice Assistants
- Advanced App Features
Returns and Warranty Info
If a product purchased from our online store does not meet your expectations, you may contact us to facilitate a return for refund within 30 days of purchase.
iDevices offers a 2-year limited warranty on any in-wall product, covering manufacturing defects.
iDevices offers a 1-year limited warranty on any plug & play product, covering manufacturing defects.