iDevices Outlet should be installed in a circuit with a breaker/fuse rated at no more than 15 Amps.
The total load (both receptacles combined) should not exceed 1800W.
All iDevices products work with both iOS and Android mobile devices.
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Using Your iDevices Wall Outlet
The iDevices Wall Outlet is not a Ground Fault Circuit Interrupt (GFCI) or Arc Fault Circuit Interrupt (AFCI) protected outlet.
Whenever possible, use non-metallic faceplates & gang boxes with Wall Outlet, as metal can reduce the Wi-Fi® signal strength.
The 2 receptacles on Wall Outlet are controlled independent of one another.
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Rebooting the device can quickly resolve many issues.
A blinking orange LED indicates the product is no longer connected to the Wi-Fi network or internet.
Be sure to turn on iCloud Keychain to avoid any HomeKit errors.
More on Problem Solving
- Resetting Wall Outlet
- An Unexpected Error Occurred During Setup
- HomeKit Setup Failed
- Error 77 - iCloud Data Sync in Progress
- No Products Available on iOS
- Wall Outlet is Unreachable
Before You Buy
The iDevices Connected app requires an iPhone, iPad, or iPod touch with iOS 9 or later or an Android device running 4.3+ with Bluetooth® technology.
iDevices products require a 2.4 GHz home Wi-Fi® network.
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Returns and Warranty Info
If a product purchased from our online store does not meet your expectations, you may contact us to facilitate a return for refund within 30 days of purchase.
iDevices offers a 2-year limited warranty on any in-wall product, covering manufacturing defects.
iDevices offers a 1-year limited warranty on any plug & play product, covering manufacturing defects.