If you are experiencing issues with your Wall Outlet or if you would like to set up your product on a different Wi-Fi® network, follow the steps below to reset your Wall Outlet.
Note: Resetting the device will remove all pairings, schedules, and scenes associated with this product.
1. Delete the Wall Outlet from the iDevices app:
- For iOS: Tap on the Wall Outlet, tap the product name in the upper left-hand corner, scroll down and tap “Delete”.
- For Android: Tap on the Wall Outlet, tap the 3 dots, tap “Edit Product”, scroll down and tap “Delete Product”.
2. Press and hold button 1 OR 2 until the LED flashes red for 5 seconds, then release.
3. The LED should then begin rapidly flashing blue which means Wall Outlet is ready for pairing.
4. Open the iDevices Connected app to complete the pairing process.