If you are experiencing issues, follow the steps below to reset your Wall Switch.
Note: Resetting the device will remove all pairings, schedules, and scenes associated with this product.
Resetting:
- Delete the Wall Switch from the iDevices app:
- For iOS: Tap on the Wall Switch, tap the product name in the upper left-hand corner, scroll down and tap “Delete.”
- For Android: Tap on the Wall Switch, tap the 3 dots, tap “Edit Product,” scroll down and tap “Delete Product.”
- Press and hold button 6 for 10 seconds until LED blinks red. The LED should change to solid purple after the reset is complete. Note: A reset must be performed on each Wall Switch in 3- and 4-way configurations.
- Wait 5 seconds after the reset before putting the Wall Switch into pairing mode.
Pairing:
Single pole Wi-Fi Pairing:
- On the Wall Switch, press and hold button 6 for 3 seconds and release when the LED rapidly flashes blue.
- Next, tap button 2 to begin the Wi-Fi connection process. The LED will slowly flash blue.
- Open the iDevices Connected app and re-add your Wall Switch.
3- and 4- way Bluetooth and Wi-Fi Pairing:
- Locate the primary Wall Switch, press and hold button 6 for 3 seconds and release when the LED rapidly flashes blue.
- Next, tap button 1 to enter the Bluetooth pairing mode. The LED will slowly flash blue.
- Locate the secondary Wall Switch and repeat steps 1 and 2 to place the secondary Wall Switch into pairing mode.
- Wait momentarily while the secondary Wall Switch searches and pairs to the primary Wall Switch. The LED on each Wall Switch will rapidly blink green 5 times and each Wall Switch will beep 5 times to indicate the pairing process is complete.
- For 4-way configurations repeat steps 1 through 4 to pair the remaining secondary Wall Switch to the primary.
- On the primary Wall Switch, press and hold button 6 for 3 seconds and release when the LED rapidly flashes blue.
- Next, tap button 2 to begin the Wi-Fi connection process. The LED will slowly flash blue.
- Open the iDevices Connected app and re-add your Wall Switch.