After downloading the latest iDevices Connected app, every time you launch the app, it will scan your local network for known iDevices products that need updated firmware. If you have a firmware update, you will see a notification icon in the upper right corner. If your firmware is up-to-date, you will not see the icon.
If your product is paired to both an iOS device and an Android device, you should only attempt to update the product from one of the devices.
To Start Firmware Updates:
1. Tap the notification icon in the iDevices Connected app:
On iOS: Tap the notification icon in the top right-hand corner.
On Android: Tap the notification icon in the lower right-hand corner.
2. Tap the update icon to the right of the product to start the download and installation of the new firmware for all available products.
3. For both iOS and Android, the iDevices Connected app has to be running in the foreground throughout the entire update process. If the app is closed or sent to the background, the update process will pause. Depending on the iDevices product, a typical firmware update will last 5-7 minutes.
Note: During the download and installation process, it’s normal for the product LED to flash and the connected accessory to turn on and off.